Protecting the privacy and confidentiality of personal information is an important aspect of the way Three Data Inc. (Three Data) conducts its business. Inherent throughout Three Data’s corporate culture is our commitment to managing, enforcing, and practicing our Privacy Policy. Collecting, using, and disclosing personal information in an appropriate, responsible, and ethical manner is fundamental to Three Data’s daily operations.
Three Data strives to protect and respect personal information of its customers, employees, suppliers, business partners, and so on in accordance with all applicable privacy laws including, Canadian federal Personal Information Protection and Electronic Documents Act (PIPEDA), as amended by the Digital Privacy Act (Canada) (collectively, “Privacy Laws”). Each staff member of Three Data must abide by this organization’s procedures and practices when handling personal information. Our Privacy Policy provides you with all of the safeguards set forth in PIPEDA and applies to the management of personal information in any form whether oral, electronic, or written.
Three Data is not engaged in selling personal information to third parties for such third parties’ use in marketing or solicitation.
This Privacy Policy informs everyone of Three Data’s commitment to privacy and establishes the methods by which privacy is ensured.
This Privacy Policy applies to all personal information within Three Data’s possession or under its control other than personal information received from Three Data clients as part of services provided by Three Data to said Three Data clients, unless specifically provided in the underlying contractual arrangements. For clarity, our Privacy Policy does not apply to information other than personal information.
Personal information – any identifying information about an individual or group of individuals, including name, date of birth, address, phone number, e-mail address, social insurance/security number, nationality, sex, gender, health history, financial data, credit card numbers, bank account numbers, assets, debts, liabilities, payment records, credit records, loan records, opinions, religion, and personal views.
Consent – means either express consent or implied consent.
Our privacy management plan is based on ten guiding principles in Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and includes guidelines on the collection, storage, and retention of personal information as follows:
Three Data is responsible for personal information under its control. As a result, Three Data has designated an individual, James Lorimer, as Chief Privacy Officer (CPO). As CPO, he is the individual who is accountable for Three Data’s compliance with the ten principles set out herein.
The purpose of the information and the way it is to be used must be clearly identified before Three Data receives it. There are specific protocols for its transmission and handling, including project ID and individual access codes, which must be communicated to all relevant internal and external parties. In general, Three Data collects, uses, and discloses personal information about you in order to provide services to and otherwise engage with our customers. More specifically, Three Data collects, uses and discloses your personal information for the following purposes:
The knowledge and consent of the individual is required for the collection, use, or disclosure of personal information, except as permitted by Privacy Laws. Pursuant to this Privacy Policy, you acknowledge your consent to Three Data for collection, use and disclosure of your personal information which you provided to Three Data, as stated above. When a customer requires Three Data to collect third-party personal information on its behalf, it is the customer’s responsibility to ensure that any consent that is required pursuant to Privacy Laws has been obtained by the individual(s) in question, that such consent was informed and documented (including, the disclosed purpose of such collection) and that the information collected is limited to that reasonably required for the realization of the purpose disclosed to the individual when consent was sought.
The collection of personal information shall be limited to that which is necessary for the purposes identified by Three Data. Information shall be collected by fair and lawful means and may be collected from other sources including, but not limited to, credit bureaus or other third parties who confirm that they have the right to disclose the information. In most cases, collection shall be pursuant to the underlying contractual arrangements.
Personal information shall not be used or disclosed for purposes other than those for which it is collected (“Purposes”), except with the consent of the individual or as required or permitted by Privacy Laws. Personal information shall be retained only as long as necessary for the fulfillment of those Purposes or as required by Personal information may be disclosed to Three Data’s service providers that Three Data has retained that require access to such personal information in order to perform the services for Three Data. These may include services in terms of the hosting, operation and/or maintenance of its information systems, websites, online platforms and portals, the processing of any payment made in conjunction with any purchase of products, any fulfillment of any purchase of products, customer service, the undertaking of customer satisfaction surveys or with respect to other operational, marketing, financial or technical matters. Personal information may also be disclosed in conjunction with any outsourcing of Three Data’s operations or business processes (or the repatriation of the foregoing). Personal information may be disclosed in conjunction with any sale of Three Data and/or any of its affiliates, or any of their respective businesses or parts of their respective businesses.
Three Data will take reasonable measures to ensure that personal information that is being used or otherwise relied upon is accurate, complete, and up-to-date. Three Data will update and/or supplement personal information as and when necessary to fulfill the identified Purposes. Three Data will correct any inaccuracy in terms of personal information upon notification from you. Three Data reserves the right to validate requested changes to the personal information in its possession or under its control both in terms of the identity of the individual requesting such changes or in terms of the changes themselves. Three Data may not routinely update personal information if the foregoing is not necessary to fulfill the identified purposes and if the foregoing will not adversely affect the subject individual(s).
Security safeguards, appropriate to the sensitivity of the information, shall be maintained in regard to personal information in our possession or under our The security safeguards are designed to protect personal information against loss or theft, as well as unauthorized access, disclosure, interception, copying, use, modification or deletion. Technological measures include use of passwords, firewalls, and encryption. Please note, however, that the implementation and maintenance of such security safeguards does not eliminate the risk of any unauthorized access, reproduction, interception, alteration, destruction, distribution or publication of personal information. Please do not communicate sensitive personal information through such means, including any personal health information. You acknowledge and understand that information communicated over public networks or by unsecured e-mail or other unencrypted communications is subject to interception and you assume sole responsibility for use of any such communications.
Three Data shall make information readily available to you about its Privacy Policy and practices relating to the management of personal information, which is accessible on our website threedata.com.
Upon request, subject to certain exceptions under Privacy Laws, you shall be informed of the existence, use, and disclosure of your personal information and shall be given access to that information. You may wish to challenge the accuracy and completeness of the personal information and have it amended as appropriate.
You may wish to address a concern in writing, regarding Three Data’s compliance with the above principles to Three Data’s Chief Privacy Officer. Three Data shall investigate all complaints and respond within (30) thirty days. If a complaint is found to be justified, Three Data shall take appropriate measures to resolve the complaint, including, if necessary, amending this Privacy Policy and
Individuals can obtain more information as well as a copy of the federal legislation through the Privacy Commissioner of Canada’s web site at www.privcom.gc.ca.
Three Data may collect personal information through its website located at www.threedata.com (the “Website”). This section of the Privacy Policy applies to the operation of the Website and all associated services provided by Three Data (the “Online Services”).By accessing the Website, individuals consent to the collection, use, disclosure and retention of their personal information as described in our Privacy Policy.
Purposes
The following is a summary of the reasons why personal information is collected in regards to an individual’s access of the Website and use of the Online Services:
personal information is required to make use of certain features of the Website;
personal information is required to help Three Data improve the Website by better understanding how the Website is being accessed and used by end users; and
personal information is required to help Three Data assess products sold through the Website and determine which products should be offered through the Website and how such products, and the promotion, offer and sale of such products, may be
personal information is required to communicate with individuals in terms of inquiries that they may make or to send them promotional offers and materials with respect to the Website, Three Data products and/or those of its parent and affiliates.
Three Data may combine or aggregate any of the personal information collected in conjunction with individuals accessing the Website and/or using the Online Services, offline, or elsewhere for any of these purposes, including delivering targeted advertisements that are based on an individual’s previous online activity on the Website.
Collection
The following personal information may be collected in terms of an individual’s access and use of the Website or certain sections or features of the Website:
An individual may be required to provide his or her name, e-mail address, mailing address and/or phone number when he or she requests product information or contacts Three Data in regard to his or her use of the Website or contractual relationship with
An individual may through the Website sign up to one or more mailing lists. In conjunction with the foregoing, he or she will be requested to provide his or her name and e-mail
You may be required to provide your name, e-mail address, mailing address and/or telephone number when you create a user account for the Website, including our online Client portal accessible through the Website; you may also have the option of providing additional personal information about yourself such as your age, marital status and other demographic information. We may suggest and recommend Three Data products to you based on your user profile generated by your registration
The Website may allow or invite individuals to request demonstrations of certain Three Data products. Individuals who choose to do so, will be asked to provide their name and e-mail address and may receive an e-mail to confirm their registration and subsequent e-mail communications to provide updates and reminders and, in some instances, confirmation of their attendance at live
An individual’s use of social media networks and social media account names may be made known to Three Data when such individual opts to “like” or “follow” Three Data or its products via social media sites such as Facebook, LinkedIn, Instagram and Certain features of the Website may attempt to determine your geographical location through your IP address.
Three Data may monitor access to certain Website resources and features by end users and other browsing patterns and Any such data will be anonymized and aggregated and will not be associated with any particular individual. Three Data will ensure that an individual’s personal information cannot be reconstructed from such anonymized and aggregated information.
In some instances, we may ask individuals to provide us with their feedback in terms of their user experience on the Website, with respect to any dealings with any of our personnel or with respect to any of their purchases of our products. Individuals who choose to provide Three Data with such feedback, agree that Three Data may use it internally to assess any changes or improvements to the Website, its products, its services, its operations, its pricing, its marketing materials and practices as well as its other business practices. If an individual provides Three Data with contact information, Three Data may contact such individual to obtain clarifications or obtain your further
Cookies
Through the use of computer “cookies” we collect data such as your IP address, browser type, operating system software, city, country, and specific Three Data web pages through which you have clicked. This data is collected automatically and utilized to help us improve our Website. If you wish, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, if a user refuses a cookie, he or she may not be able to access some portions of the Website and/or use some of the features available on the Website.
Please note that third party service providers retained by Three Data use cookies and/or device identifiers to provide services and/or to serve ads based on someone’s past visits to websites, including our Website. Such third parties have access to both cookies created through access to our Website and through access to third party websites. More specifically, Three Data uses both Google Ads and Google Analytics which make use of first party and third party cookies stored on your device. You are encouraged to access and review their privacy policy.
You may opt out of Google’s use of cookies or device identifiers by visiting Google Ads settings at https://myadcenter.google.com/?hl=en&sasb=true#display_optout. Information about how you can opt out of other third party service providers’ use of cookies may be obtained at https://thenai.org/opt-out/.
Employment Opportunities
Please note that the Website’s “Career” section redirects users to Three Data’s job posting LinkedIn page. Applications submitted through LinkedIn and any other information provided to Three Data through such LinkedIn are subject to both our Privacy Policy and LinkedIn’s own privacy policy and terms and conditions of use. By submitting an application or providing personal information through LinkedIn, you agree to be bound by both and consent to the information collection, disclosure, use and retention described in each of the foregoing.
User communications
When an individual sends e-mail or other communications to Three Data, Three Data will use such individual’s contact information and whatever other information is provided in the underlying communication for the purposes of Three Data’s review, processing, redirection, escalation, and response to such communication and any comments or inquiries contained therein. These can include e-mails sent by an individual or messages sent via the “Contact Us” feature of the Website to make inquiries or report incidents relating to the Website.
Clickstream Data & Embedded Links
“Clickstream Data” refers to information generated by the activity of Internet users based upon the websites they visit, links they click or apps they use. Three Data may provide links to other websites, and we are able track the path of these links as followed by the user. We use this information to improve our Website and services offered on our Website, and to measure the overall effectiveness of our communications with customers.
Log Data
When individuals visit the Website, their web browser will send data about their computer’s IP address, type of browser or version, and statistics regarding the time spent on the Website (and/or on particular webpages or sections of the Website) and actions performed on the Website (“Log Data”).
Log Data is usually only logged for a temporary period of time. Log Data may, however, be retained for security purposes such as to block users who are suspected of breaching the Website’s terms of use from further accessing the Website.
Log Data may also be anonymized and aggregated to compile statistical information which may be used for operational, marketing or other commercial purposes.
Do not track signals
Some browsers include “Do Not Track” features that, when activated, send a signal or preference to the websites you visit indicating that you do not wish to be tracked (“DNT Signals”). Because there is not yet a common understanding of how to interpret DNT Signals, we do not currently respond to these when you access and interact the Website or use any Online Service.
Hyperlinks
The Website may contain hyperlinks to websites and other online platforms or portals owned and operated by third parties and over which Three Data has no control. Individuals accessing such hyperlinks acknowledge and agree that Three Data is not responsible for the collection and use of their personal information by such third parties through such third party websites and other online platforms or portals. Individuals are strongly encouraged to review the privacy policies of each website or other online platform or portal that they visit.
Changes to the Privacy Policy
Three Data reserves the right to modify or supplement this Privacy Policy at any time. If we make a change to this Privacy Policy, we will post such changes on our websites. We will provide to you such revised Privacy Policy upon written request to the Chief Privacy Officer. However, Three Data will obtain the necessary consents required under applicable Privacy Laws if it seeks to collect, use or disclose an individual’s personal information for purposes other than those to which your consent has previously been obtained unless otherwise required or permitted by Privacy Laws.
Further Information
Three Data has an appointed a Chief Privacy Officer to oversee compliance with this Privacy Policy and applicable Privacy Laws. For information on Three Data’s privacy practices, please contact our Chief Privacy Officer at:
Three Data Inc.
Unit 14, 20 Steelcase Rd. West
Markham ON L3R 1B2
Email: [email protected]
Phone: 416-568-3029
20 Steelcase Rd West
Unit #14
Markham, ON L3R 1B2
Tel: 416-568-3029
E-mail: [email protected]
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